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Dollar Shave Club UK logo

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My Box

Where's my order?

UPDATE: We are currently experiencing shipping delays, so orders may arrive later than your original estimated delivery date. Once your order has shipped, we’ll send you a confirmation email. Delivery takes 4-8 working days (excluding weekends and ho

Will I get a handle with my first purchase?

Yes! One complimentary handle is included in your first order with us for New Members.

What is Snooze?

Snooze is a feature that lets you temporarily remove (or "snooze") a product from your next subscription box. Once that box ships, the product you Snoozed will automatically be added back to your subscription box, saving you the hassle of re-adding i

Subscription box vs. Cart

Subscription box refers to your recurring order that we automatically send you based on the frequency you've chosen. You can also add items into this box on a one-time only basis by selecting the “Get This Once” option. Cart refers to any one-time or

Auto-restock Vs. Get this once

Select "Auto-restock" when purchasing a product to have us automatically send it to you with each subscription box. Select "Get this once" if you only want to make a one-time purchase.

Where can I find my order history?

Log in to your DSC account.Click the cart icon in the upper right-hand corner of the page.Click History.Note, your previously ordered boxes will be shown.

How do I remove products from my subscription box?

Log in to your DSC account.Go to your subscription box page.Select "Qty" next to the product you want removed.Select "Remove".

How do I remove products from my cart?

Select the cart icon in the top right corner of the page.Reduce a product's quantity by selecting "-" orRemove it entirely by selecting the "x" circle by it.

Help! I received the wrong item.

So sorry about that! Contact us, and one of our Club Pros will help you out.

How long does it take for my order to process?

UPDATE: We are currently experiencing shipping delays, so orders may arrive later than your original estimated delivery date. It takes 24-48 hours to process your order, after which you will receive an email confirmation with your order details (incl