Dollar Shave Club UK

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We do not test our products on animals, just the men in our office.

Are your products tested on animals?

General Questions

Frequently Asked Product Questions

Is Dollar Shave Club still operating?

Is it still safe to receive a box from Dollar Shave Club?

How do I get in contact if I have additional questions regarding Dollar Shave Club’s response to COVID-19?

COVID-19

Is there a fee to join?

Student and Graduate discount

Can I customise my restock frequency?

How do I contact you?

Is there a way I can try your products before I buy them?

Do you offer a free trial?

Partnerships and Media Inquiries

Can women use your products?

What can I expect in my first shipment?

Are your products available by subscription?

When will you ship my first order?

How does a Dollar Shave Club Membership work?

What if I want more than one blade type?

Sign Up Questions

Where do you ship?

Do you have any shipping restrictions to Northern Ireland and the Channel Islands?

What are my payment options?

How are your orders sent?

Is there a delivery fee?

What is the Handsome Discount?

Do you deliver to BFPO addresses?

Can I place an order whenever I want?

Can I send an on demand order to a different address?

Do you offer expedited shipping?

Can i pay for an on demand order with a different card?

Do I have to be home to receive my order?

Do you accept PayPal?

Shipping and Billing

Can I create my own Trial Kit?

Do you offer any beard grooming products?

Do you guys offer samples?

Are your products organic?

Are your products for all skin types?

Help! My child or pet ate your product.

What is your cancellation policy?

What does Money Back Guarantee mean?

What is your return policy?

What is your refund policy?

Policies

The DSC mobile app is being discontinued.

Our App

I can't login to my account.

Can I reschedule my next subscription box?

Help! I forgot my Email.

How do I update my payment information?

How do I change my address?

How can I reactivate my Account?

Help! I forgot my password.

Account Settings

What if I don't need an upcoming box?

Where are my Membership Settings?

How do I manage my Account?

What if I run out of something before my subscription box ships?

Membership Settings

My Account

Where's my order?

Will I get a handle with my first purchase?

What is Snooze?

Subscription box vs. Cart

Auto-restock Vs. Get this once

Where can I find my order history?

How do I remove products from my subscription box?

How do I remove products from my cart?

Help! I received the wrong item.

How long does it take for my order to process?

My Box

When can I expect my order?

Can I get my order sent to me now?

Do on demand orders affect my next subscription box?

I think my last order was shipped to my old address. Help!

Shipping

My Orders

Which handle is compatible with my blades?

I need a new handle

How do I buy extra blades?

How do I buy extra handles?

What's the best razor for me?

What are the ingredients in your lubricating strips?

Help! I broke my handle.

What do you recommend for thick facial hair?

What do you recommend for head shavers?

Do your blades fit other brand handles?

How many shaves will I get from one cartridge?

Do any of the blades have a trimmer?

Do you sell safety razors?

Do you offer any shaving products besides blades?

Do you still carry the Heritage Series blades and handles?

Blades

How do I use Shave Gel?

What are the ingredients in Shave Gel?

How do I order Shave Gel?

How do I store Shave Gel?

Why should I buy Shave Gel?

Shave Gel

How do I use Shave Butter?

Why should I buy Shave Butter?

How do I order Shave Butter?

Is Shave Butter the same thing as shaving cream?

Is Shave Butter scented?

Is there actual food butter in Shave Butter?

Is Shave Butter edible?

What are the ingredients in Shave Butter?

How long will a 170g tube on Shave Butter last?

How do I store Shave Butter?

Shave Butter

What are the ingredients in Shave Cream?

How do I use Shave Cream?

Why should I buy Shave Cream?

How do I store Shave Cream?

Can I use Shave Cream to shave my legs?

How do I order Shave Cream?

Is Shave Cream scented?

Is Shave Cream the same as Shave Butter?

Is Shave Cream similar to shaving cream?

Anything else I should know about Shave Cream?

Shave Cream

Why should I buy the Prep Scrub?

Is the Prep Scrub scented?

Can women use the Prep Scrub?

How often can I use the Prep Scrub?

How do I store Prep Scrub?

How do I order Prep Scrub?

How long will Prep Scrub last?

How do I use the Prep Scrub?

What are the ingredients in the Prep Scrub?

I have acne, can I use the Prep Scrub?

Prep Scrub

What are the ingredients in Beard Oil?

How do I use Beard Oil?

How often should I be using Beard Oil?

I have oily skin, can I use Beard Oil?

How long will Beard Oil last?

How do I store Beard Oil? What's the shelf life?

Is Beard Oil scented?

Can I use Beard Oil as a shaving aid?

How do I order Beard Oil?

Why should I use Beard Oil?

Beard Oil

Why should I buy the Post Shave Cream?

How do I order the Post Shave Cream?

What are the ingredients in the Post Shave Cream?

Is the Post Shave Cream scented?

How do I use the Post Shave Cream? How much should I use?

How long will the Post Shave Cream last?

Anything else I should know about the Post Shave Cream?

Post Shave Cream

What are the ingredients in the Post Shave Dew?

Why should I buy the Post Shave Dew?

Is the Post Shave Dew an aftershave or a moisturizer?

How is the Post Shave Dew different from the Post Shave Cream?

How do I use the Post Shave Dew?

Is the Post Shave Dew scented?

How long will the Post Shave Dew last?

What's the shelf life of the Post Shave Dew?

How do I purchase Post Shave Dew?

Post Shave Dew

Should I use the Repair Serum all over my face, or just shave area?

Can I use Repair Serum on days when I don't shave?

Should I use the Repair Serum daily?

Is the Repair Serum scented?

Can I use the Repair Serum if I have acne prone or oily skin?

Can I use both the Repair Serum and the Post Shave Cream?

How do I use Miracle Repair Serum?

How do I order the Repair Serum?

What are the ingredients in Repair Serum?

Repair Serum

Shaving Products

How do I store Hair Clay?

How long will a puch of Hair Clay last?

How do I use Hair Clay?

Is Hair Clay scented?

How do I order Hair Clay?

Why should I buy Hair Clay?

What are the ingredients in Hair Clay?

Hair Clay

How do I store Hair Pomade?

How long will a puck of Hair Pomade last?

How do I use Hair Pomade?

Is Hair Pomade scented?

How do I order Hair Pomade?

Why should I buy Hair Pomade?

What are the ingredients in Hair Pomade?

Hair Pomade

How do I store Hair Cream?

How long will a tube of Hair Cream last?

How do I use Hair Cream?

Is Hair Cream scented?

How do I order Hair Cream?

Why should I buy Hair Cream?

What are the ingredients in Hair Cream?

Hair Cream

Hair Styling

Are your products tested on animals?Updated 18 days ago