Help Centre

COVID-19

• UK Shipping Delays
• Is Dollar Shave Club still operating?
• Is it still safe to receive a box from Dollar Shave Club?
• Will my next box arrive per usual?
• How do I get in contact if I have additional questions regarding Dollar Shave Club’s response to COVID-19?

Sign Up Questions

• Is there a fee to join?
• What if I don’t need blades every month?
• Can I purchase products without a Membership?
• Can I customise my restock frequency?
• How do I contact you?
• What is a Starter Set?

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Shipping and Billing

• What is the Handsome Discount?
• Do you deliver to BFPO addresses?
• What are my payment options?
• Can I place an order whenever I want?
• Is there a delivery fee?
• Can you deliver bulk orders or pay in advance?

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Frequently Asked Product Questions

• Can I create my own Trial Kit?
• Do you offer any beard grooming products?
• Do you guys offer samples?
• Are your products organic?
• Are your products vegan?
• Are your products tested on animals?

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Policies

• What is your cancellation policy?
• What's your referral policy?
• What does Money Back Guarantee mean?
• What is your return policy?
• What is your refund policy?